Privacy Notice

Privacy and Data Protection

Data Privacy Statement

We exclusively use your inventory data to process your purchase order. All customer data are saved and processed by us in compliance with the relevant directives of the Federal Data Protection Act (BDSG) and the German Broadcast Media Act. Capture and storage of your data is realized within the range of the required minimum. Amongst others the following data will be captured:

- Name and address

- Phone number

- Email address


Upon subscription of our newsletter we save your email address for advertising and market research purposes until you unsubscribe. from our newsletter.

Information and Revocation of Consents

We would like to inform you that you can revoke your chartered consents at any time with effect for the future.

At any time you have the right of free of charge information, correction, suspension and erasure of your stored data. Please send an email to or send your request by regular mail or fax to:

Arte cera

Olga Dondorf

Jülicher Str. 211 

D-52249 Eschweiler 

Fax:+49 (0)2403 52999


Disclosure of Data to Third Parties

We do not disclose your personal data including postal and email address to third parties without your explicit consent that is revocable at any time. Excluded thereof are our service partner who need data transmission for order processing such as the forwarding agent assigned with shipment and the financial institution assigned with payment processing. In those cases the volume of the transmitted data is exclusively limited to the required minimum. Your interests worthy of protection are observed in compliance with the effective legal requirements.


In several areas the websites use so called cookies which are designated to make our range more user friendly, more effective and safer. Cookies are tiny text files that are filed on your computer and saved by your browser. Most of the cookies we use are so called “session cookies” that are automatically deleted upon leaving the website. Cookies neither cause any harm on your computer, nor do they contain any viruses. We do not collect any personal data via cookies.

Use of Facebook Social Plugins

This website uses so called Social Plugins ("Plugins") of the social network Facebook that is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The Plugins are marked by a Facebook logo or the endorsement "Social Plug-in by Facebook" or "Facebook Social Plugin". You can find a survey related to the Facebook Plugins and their appearance under:

When you access a page of our Website that contains such a Plugin your browser establishes a direct connection with the Facebook servers. The content of the Plugin is directly transmitted by Facebook to your browser and embedded in the website.

By embedding Plugins Facebook is provided with the information that your browser has accessed the specific page of our website. This also applies when you do not have a Facebook account or are currently not logged-in with Facebook. This information (including your IP address) is directly transmitted by your browser to a Facebook server in the US where it is saved.

When you are logged-in with Facebook, Facebook can directly assign the access to our website to your Facebook account. When you interact with the Plugins such as clicking on the "Like" button or making a comment, the respective information is directly transmitted to a Facebook server as well where it is saved. Furthermore the information is published on Facebook and displayed to your Facebook friends.

Facebook may use this information for advertising, and market research purposes and tailored design of the Facebook pages. To this Facebook compiles use, interest and relationship profiles, such as evaluating your use of our website related to the advertising banners shown to you by Facebook, providing information about your activities on our website to other Facebook users and to provide further services related to the use of Facebook.

If you don’t want Facebook to assign the data collected about our website to your Facebook account, you need to logout from Facebook prior to visit our website.

Purpose and volume of the data acquisition and further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy are included in the Facebook data protection notices under:




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